The manager’s jaw dropped.
“But… but…”
“No buts,” Mr. Chen said firmly. “Your behavior is unacceptable.
And just so you know, all of this is being reported to corporate.”
The manager stumbled away, and Mr. Chen turned to the rest of the staff. “I expect better from my employees.
Treat every customer with respect, regardless of who they are or where they come from.”
He then addressed the stunned diners, “I’m sorry for the disruption. Please enjoy your meals; they’re on the house today.”
As Mr. Chen left whispers and murmurs filled the diner.
The workers moved on fast to clear up the mess and resume their service to the clients. The encounter served as a wake-up call for everyone.
The incident spread rapidly on social media. People complimented Mr.
Chen for his quick response and for speaking out against discrimination. The restaurant chain garnered great attention, and Mr. Chen’s efforts served as a model for how business owners should handle such circumstances.
Back at the corporate office, Mr.
Chen examined the security tape and drafted a report. The manager’s actions would be referenced in training classes as an example of what not to do. Mr.
Chen grinned, knowing that karma had played its role that day. He not only followed his values, but he also set a standard for politeness and respect in his eateries.
Instant karma had done its job, teaching a lesson that would not be forgotten.
